Shipping Policy

Shipping and Delivery Policy

At TwiceNice.in, we strive to provide a seamless shopping experience with prompt delivery of your refurbished home appliances. Below are the key details of our shipping and delivery policy:

1. Delivery Timeline:

   • We ensure fast and reliable delivery to your doorstep within 24 to 48 hours of order confirmation, depending on your location.

   • Delivery timelines may vary slightly due to unforeseen circumstances such as weather conditions or other external factors. However, we will keep you informed about the status of your order.

2. Pin-Code Based Service Availability:

   • To provide you with the best possible service, we require you to enter your delivery pin-code before browsing products on our website.

   • This helps us ensure that we deliver to your location and display product prices inclusive of shipping charges.

3. Transparent Pricing:

   • The price you see after entering your pin-code is the final price, inclusive of all shipping charges. There are no hidden or extra delivery fees added at checkout.

4. Order Tracking:

   • Once your order is confirmed, you will receive a tracking link via email or SMS to monitor the delivery status in real-time.

5. Delivery Process:

   • Our team will contact you prior to delivery to confirm availability and ensure smooth handover of your product.

   • For specific delivery instructions or rescheduling, please reach out to our customer service team at Support@twicenice.in or call +91 9266 137 123

6. Unsuccessful Deliveries:

   • In case of unsuccessful delivery attempts due to unavailability, we will reschedule the delivery at no additional cost.

At TwiceNice.in, customer satisfaction is our priority. If you have any questions regarding shipping or delivery, feel free to contact us. Thank you for choosing us for your home appliance needs!